SPECTRA consolidates their clients travel spend via SPECTRA’s preferred travel agency in each market. Clients are provided access to SPECTRA’s professional travel management team and through their corporate contracts, access to the corporate support structures of the airlines, hotels and other suppliers. This facilitates a material improvement in service and access to inventory (particularly at peak times) resulting in reduced fares and rates.
Each client receives monthly management information reports that outline the volumes, trends and opportunities for their individual business All airfares are provided directly to SPECTRA clients ‘net’, i.e. without mark-up. SPECTRA then charges a fixed flat transaction fee. Our negotiated hotel rates do not require pre-payment, all are eligible for all relevant points/miles and are settled upon departure with full visibility to the rate. This is very different to traditional travel agencies, where they retain commissions or overrides or charge a percentage of the fare (which creates a conflict of interest). By structuring it the SPECTRA way our clients have complete transparency to the true cost of the whole booking and we have no incentive to book a higher fare.
By combining spend to leverage better rates and service, SPECTRA is able to provide: